7reel Terms & Conditions — Complete Platform Usage Guide

7reel is an internationally licensed online gaming platform. We are committed to providing a safe and transparent environment for players in Bangladesh — these rules are in place so you know exactly what to expect from us, and what we expect from you.

1. General Terms & Conditions

7reel's Terms & Conditions apply to all services on the platform — casino games, Sports Betting, live games, promotions, and financial transactions.

Scope of Application

• These terms apply equally to use of 7reel's website, mobile app, and any other device.
• Any new services added in the future will also be covered under these terms.
• Specific promotions may have their own terms, which apply alongside these general Terms & Conditions.
• In any dispute with 7reel, these Terms & Conditions shall serve as the final and binding reference.

2. Account Registration & Verification

There are a few things to keep in mind when opening an account at 7reel. Providing accurate information at the time of registration is mandatory.

Registration Terms

• You must be at least 18 years old at the time of registration.
• Each person may register only one account. Creating multiple accounts using the same name, phone number, email address, or payment method is strictly prohibited.
• All information provided — including your name, date of birth, and phone number — must be accurate and genuine. Providing false details may result in account termination and forfeiture of your balance.
• Keep your account password and login details completely confidential. Do not share them with anyone.

KYC Verification

• A copy of your National ID (NID) or passport may be required before your first withdrawal.
• Additional documentation may be required for large transactions.
• KYC verification is typically completed within 24–48 hours.
• Withdrawals may be delayed until verification is complete.

3. Financial Transactions — Deposits & Withdrawals

7reel has a clear policy on financial transactions that applies equally to all members.

Deposit Rules

• Minimum deposit via bKash, Nagad, and Rocket is ৳500.
• Minimum deposit for bank transfers is ৳1,000.
• Deposits are processed instantly — failed transactions are refunded within 24 hours.
• Deposits from third-party accounts are not permitted.

Withdrawal Rules

• Withdrawals can only be made to a payment method registered in your own name.
• Withdrawals to bKash/Nagad are typically processed within 1–8 minutes.
• Bank transfers may take 1–24 hours to process.
• 7reel charges no withdrawal fees.
• To withdraw from your bonus balance, you must first meet the applicable wagering requirements.
• Unusual or suspicious withdrawal requests may be held pending investigation.

4. Bonus & Promotion Terms

7reel's bonus offers are designed with fairness in mind. The terms below apply generally to all promotions.

General Bonus Terms

• Each bonus offer has a specific wagering multiplier — typically between 10x and 30x.
• Once a bonus is claimed, wagering must be completed within the specified time limit.
• Some games may contribute partially or not at all toward bonus wagering requirements.
• The same bonus cannot be claimed more than once.
• Bonus balance and real money balance are displayed separately.
• If bonus abuse is found, 7reel reserves the right to void the bonus and any associated winnings.

5. Gaming Rules

All games on 7reel are powered by RNG (Random Number Generator) technology and are regularly audited by independent third parties.

Game Rules

• The RTP for every game is publicly available and verifiable.
• If your internet connection drops during a game, the result recorded on our server is considered final.
• In Live Dealer games, the dealer's decision is final.
• In Sports Betting, only the official match result is taken into account.
• Betting odds are subject to change at any time — the odds confirmed at the time of bet placement are the ones that apply.

6. Prohibited Activities

7reel is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited.

• Playing using bots, scripts, automation tools, or any third-party software.
• Opening multiple accounts to claim bonus benefits.
• Money laundering or transactions involving illegal funds.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Threatening, harassing, or defrauding other members.
• Using false information to claim bonus or promotional benefits.
• Conducting transactions through a third party's account.
• Participating in professional betting syndicates to gain an unfair advantage.

7. Account Suspension & Closure Policy

7reel reserves the right to suspend or permanently close an account under certain circumstances.

Reasons Your Account May Be Closed

• Any breach of these Terms & Conditions.
• Providing false identity or information.
• Evidence of bonus abuse.
• Suspicious financial transactions.
• Court order or directive from a regulatory authority.

Self-Account Closure

You may close your account at any time. Please withdraw your balance before doing so. You can also contact support to activate self-exclusion.

8. Privacy & Data Protection

7reel takes your personal data seriously. Our Privacy Policy applies in conjunction with these Terms & Conditions.

• Your personal information is used solely for the purpose of providing our services.
• Your data is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• All data is secured with 256-bit SSL encryption.
• For more information, visit our Privacy Policy Read.

9. Responsible Gaming

7reel believes gaming is meant to be fun, not a guaranteed way to make money. We encourage all members to play responsibly.

Protection Tools

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Reality Check: You will be reminded at regular intervals of how long you have been playing.

10. Terms Update Policy

7reel may update these Terms & Conditions from time to time. Members will be notified before any significant changes take effect.

• You will be notified by email or app notification at least 7 days before any major changes.
• Continued use of the platform after any changes constitutes acceptance of the updated Terms.
• The date these changes take effect will be noted at the top of the page.
• Copies of previous Terms can be requested through our support team.